Last Updated: 2025-12-22
By accessing, using, or registering for Shibalabs' services ("Service"), you ("User", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use the Service.
These Terms constitute a legally binding agreement between you and Shibalabs ("Company", "we", "us", or "our"). By using the Service, you represent that you are at least 18 years old or have the legal capacity to enter into binding contracts in your jurisdiction.
Shibalabs provides CAPTCHA verification and bot protection services to protect websites and applications from automated threats. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.
We do not guarantee that the Service will be:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice, for any reason, including but not limited to maintenance, updates, or business decisions. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
3.1 Data Collection and Processing: By using the Service, you acknowledge that we may collect, process, store, and transmit data related to your use of the Service, including but not limited to IP addresses, user agents, timestamps, challenge results, and other technical information necessary for the operation of the Service.
3.2 No Guarantee of Data Security: While we implement commercially reasonable security measures, you acknowledge and agree that:
3.3 Data Breach Limitation of Liability: In the event of any data breach, unauthorized access, data loss, or security incident affecting the Service or data stored by us, you agree that:
3.4 Third-Party Data: If you transmit, store, or process data through the Service that belongs to third parties (including your end users), you represent and warrant that you have obtained all necessary consents and authorizations for such processing and that you are solely responsible for compliance with all applicable data protection laws, including GDPR, CCPA, and other privacy regulations.
3.5 Data Retention: We reserve the right to retain, delete, or modify data at our sole discretion. We are under no obligation to retain your data for any specific period.
You agree to:
You are solely responsible for ensuring that your use of the Service complies with all applicable laws, including data protection, privacy, and security regulations. You agree to indemnify and hold us harmless from any claims arising from your failure to comply with such laws.
5.1 Subscription Fees: Subscription fees are billed in advance on a monthly or annual basis, as selected by you. All fees are non-refundable except as required by law or at our sole discretion.
5.2 Payment Responsibility: You are responsible for all charges incurred under your account, including charges resulting from unauthorized use of your account until you notify us of such unauthorized use.
5.3 Price Changes: We reserve the right to modify our pricing at any time. Price changes will be effective for subsequent billing cycles. Continued use of the Service after a price change constitutes acceptance of the new pricing.
5.4 No Refunds: Except as required by applicable law, all fees are final and non-refundable. We are under no obligation to provide refunds or credits for partial use of the Service, service interruptions, or dissatisfaction with the Service.
5.5 Failed Payments: If payment fails or is declined, we reserve the right to suspend or terminate your access to the Service immediately, without notice or liability.
We reserve the right, at our sole discretion, to:
We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.
All content, features, functionality, trademarks, service marks, logos, and other intellectual property of the Service are owned by Shibalabs or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
8.1 No Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
8.2 Service Effectiveness: We do not warrant that the Service will effectively prevent all automated attacks, bots, or security threats. The Service may not detect all threats, and false positives or false negatives may occur.
8.3 Third-Party Services: The Service may integrate with or rely on third-party services. We are not responsible for the availability, accuracy, or functionality of such third-party services and disclaim all liability related thereto.
9.1 Maximum Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHIBALABS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:
9.2 Total Liability Cap: OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
9.3 Exclusions: Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. However, to the maximum extent permitted by law, our liability is limited as set forth above.
9.4 Data Breach Liability: NOTWITHSTANDING ANYTHING TO THE CONTRARY, WE SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DATA BREACHES, UNAUTHORIZED ACCESS, DATA LOSS, SECURITY INCIDENTS, OR SIMILAR EVENTS, REGARDLESS OF WHETHER SUCH EVENTS RESULT FROM OUR NEGLIGENCE, FAILURE TO IMPLEMENT SECURITY MEASURES, OR OTHERWISE.
You agree to defend, indemnify, and hold harmless Shibalabs, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from:
This indemnification obligation will survive the termination of these Terms and your use of the Service.
11.1 Termination by You: You may terminate your account at any time by contacting us or using account termination features, if available.
11.2 Termination by Us: We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:
11.3 Effect of Termination: Upon termination, your right to use the Service will immediately cease. We may delete your account data and information at any time after termination. We are not obligated to retain or provide you with any data after termination.
11.4 Survival: Sections 3 (Data Handling), 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), 12 (Dispute Resolution), and 13 (General Provisions) shall survive termination of these Terms.
12.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Novascotia canada, without regard to its conflict of law provisions.
12.2 Dispute Resolution: Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law. You waive your right to a jury trial and to participate in class actions.
12.3 Jurisdiction: If arbitration is not permitted by law, you agree that any legal action or proceeding shall be brought exclusively in the courts located in Novascotia canada, and you consent to the jurisdiction of such courts.
12.4 Time Limitation: Any claim against us must be brought within one (1) year of the date the claim arose, or such claim is forever barred.
We shall not be liable for any failure or delay in performance under these Terms resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network or equipment failures, cyber attacks, data breaches caused by third parties, or other causes beyond our reasonable control.
We reserve the right to modify, update, or change these Terms at any time, at our sole discretion. Material changes will be effective upon posting to our website or notification to you via email or through the Service.
Your continued use of the Service after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shibalabs regarding the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, relating to the subject matter hereof.
If you have any questions about these Terms of Service, please contact us at:
Email: [email protected]
Support: [email protected]
By using Shibalabs' services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you must not use the Service.